The Business Owners’ Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Business (And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees
And Bloated Contracts)

Read This Guide and You’ll Discover:

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  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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NO WORRIES WHEN IT COMES TO TECHNOLOGY:

With Northstar Technology Services supporting my company, I know I don’t have to worry about the technology end of the business. The team is always quick to respond, professional and experts in their field. I can put all of my faith in the team to handle our company IT needs. Whether it’s a simple phone call, or a site visit to the office I know we will be served with by the very best in the field. And it always puts a smile on my face when the owner of the company reaches out to follow up and make sure everything is okay. Northstar’s dedication to their job shines through in everything they do.

Alyssa CFO
Foodwerx