NO WORRIES WHEN IT COMES TO TECHNOLOGY:
With Northstar Technology Services supporting my company, I know I don’t have to worry about the technology end of the business. The team is always quick to respond, professional and experts in their field. I can put all of my faith in the team to handle our company IT needs. Whether it’s a simple phone call, or a site visit to the office I know we will be served with by the very best in the field. And it always puts a smile on my face when the owner of the company reaches out to follow up and make sure everything is okay. Northstar’s dedication to their job shines through in everything they do.
GIVES US CONFIDENCE TO LET US DO WHAT WE DO:
NorthStar gives us confidence that our IT systems work, confidence that service is prompt, responsive and courteous, and confidence that the advice we are being given takes our business size, needs, and resources into consideration. They provide knowledgeable, responsive service. They are experienced, experts and great people who genuinely care about getting it right for your company.
A PHONE SYSTEM THAT CONNECTS US ALL:
NorthStar provides us an integrated telecommunications solution that can be used by all our departments in multiple locations, they have taken the time to understand our culture, and have provided us with solutions and support that are aligned with our mission. They are knowledgeable, quick to respond and there when we need them. We recommend highly.
ON SITE PHONE SYSTEM THAT WORKS:
NorthStar supports our onsite phone system and phone services. The system provided allows for most changes and issues to be resolved remotely – a huge difference and benefit to our previous system. They have excellent customer service, are knowledgeable and provide exceptional service. We recommend them highly.
Life Line Medical
WE GET PERSONAL ATTENTION:
NorthStar gives us personal attention and they help educate us on the resolutions provided, so we are better technology consumers. They are a great company to work with.
A HYBRID APPROACH THAT WORKS:
With NorthStar we know our IT needs and concerns are in good hands. The differentiator between NorthStar and our previous IT provider is the effectiveness of their hybrid approach, providing both on-site and virtual support customized the way we need it. They are above the others and second to none!
Total HR Solutions
LIKE A FULL TIME STAFF AT A FRACTION OF THE PRICE:
We benefit from NorthStar’s constant monitoring of our IT systems. It is like having a full-time technician at a fraction of what would be their salary. Add on no vacation time, and high levels of experience with their techs there is no better way to source IT support. We’ve been with NorthStar for 5 years and they never disappoint.
A & M Landscaping
THEY UNDERSTAND THE VALUE OF OUR BUSINESS:
NorthStar is proactive, business friendly and they understand the value of our business productivity needs. Their principal’s involvement with our implemented solutions gives us confidence, and as such we have been a client for many years.
Sharkey, Abo, Rodeffer & Associates
KEEPING US ON THE FORFRONT OF TECHNOLOGY:
Literally they are always on top of things. If we have an issue it seems no matter how minor NorthStar not only fixes it but jumps on it right away. They keep our team at the front edge of technology, we are a fast-growing investment services company and technology keeps us on the leading edge. NorthStar is committed to quality and is obsessed with getting things done right – they provide the best customer service we have ever had.
Woloshin Investment Management
PEACE OF MIND:
NorthStar gives us peace of mind, knowing that our company is in the hands of professionals that take care of all our IT needs in the most proficient manner. This is something that allows us to sleep at night without worry! They are quick to respond, do not beat around the bush – they identify issues and resolve them right away, giving us a technology filled pain-free office. This distinguishes them from other IT companies we have used in the past. If you asked should you use NorthStar our response is “DO IT”!
Victoria’s Home Care
NorthStar provides us peace of mind knowing we will lose the least amount of time possible fixing any IT problems we might have. Our concern had been data loss in the past, their services mitigate that to a non-issue with the tools they provide. NorthStar has been a wise investment for our company and we recommend them highly.
JRG Construction Group
LASTED LONGER THAN OUR STAFF EMPLOYEES:
NorthStar provides fast response to service requests, and if someone is needed on site they are quick to schedule and often arrive ahead of schedule. They are our single source provider for our needs, network, voice, backup, security, and probably anything else we would ask of them. Their understanding of our business and presence in the office week to week has made them an extension of our organization rather than just another vendor. In fact, they have outlasted several of our employees over the years now. We recommend them highly.
VP Service Delivery